Delivery and Returns
DELIVERY INFORMATION
All orders received will be couriered within 1-2 working days.
(Excludes weekends and public holidays).
Australian Orders
AUD$9.95 shipping for orders under AUD$74.95 or get FREE delivery for orders over AUD$74.95.
Express delivery: AUD$23.50.
Expected delivery: 3-8 business days.
New Zealand Orders
NZD$9.95 shipping for orders under NZD$74.95 or get FREE delivery for all orders over NZD$74.95.
Express delivery: NZD$23.50.
Expected delivery: 1-3 business days.
Rural addresses can add between 1-3 days to the standard delivery times.
We use CourierPost.
USA Orders
USD$16 shipping for orders under USD$74.95 or get FREE delivery for orders over USD$74.95.
Express delivery: USD$23.50.
Expected delivery: DHL 4-6 business days.
International Orders
USD$16 shipping for orders under USD$74.95 or get FREE delivery for orders over USD$74.95.
Express delivery: USD$23.50.
Expected delivery: 7-14 business days.
Canadian Orders
CAD$20 shipping for orders under CAD$74.95 or get FREE delivery for all orders over CAD$74.95.
Express delivery: CAD$25.00.
Expected delivery: 7-14 business days.
RETURNS & REFUND POLICY
We offer a 30 day refund for unopened and damaged items.
In an unlikely event you wish to return your purchase, please email admin@naturalhealth.nz for a return authorisation number.
Once confirmation and an authorisation number has been emailed back to you, please wrap your returned product well (products that have been damaged in transit back to us will not be refunded) and return it to the following address with your return authorisation number as a reference:
Natural Health New Zealand (2002) Ltd Returns
PO Box 1226 Nelson 7010
New Zealand
Once your return has been received in a saleable condition, a refund will be issued within 10 days and an email confirmation will be sent.